A Complete PBX System,
Plus More Possibilities
Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.
• Attractive price/performance ratio
• An easy approach to fill the UC gap
• Experience built for everyone Embrace boundless communications
Linkus UC Clients: Any Device, Anywhere
Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.
• All office extension features
• One number reach on any device
• See the status of your colleagues
• Play voicemails directly
• Click to call from web pages and CRMs
• Level up experience with Linkus Cloud Service
Operator Panel: for More
Effective Call Handling
The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.
Catering to SME Service Center
Economical Call Center Solution
Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.
Automatic Call Distribution (ACD)
Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.
Interactive Voice Response (IVR)
Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.
Call Recording
Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.
Queue Panel
View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.
Wallboard & SLA
For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.
Analytics & Reporting
Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improvement.
Intelligent Design for
Unparalleled User & Management Experience
The Full Feature List:
From the Must-Haves to the Nice-to-Haves
With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows. The Basic Plan is included in the appliance while the Enterprise Plan requires additional subscriptions.
Basic Plan
Business Features
AutoCLIP
BLF Support
Business Hours & Holidays
Call Allow/Block List
Call Recording
Custom Prompts
Distinctive Ringtone
DNIS
Emergency Number
Emergency Notifications
Mobility Extension
Music on Hold
MOH Playlist
Microsoft Teams Integration
PIN List
Remote Extensions
Speed Dial
T.38 Fax
Fax to email
Voicemail
Personal Voicemail Greeting
Voicemail to email
Telephony Features
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Routing
Call Transfer (Attended & Blind)
Call Waiting
Caller ID
CID-based & DID-based Call
Routing
Conference Rooms
Dial by Name
DID (Direct Inward Dialing)
DOD (Direct Outward Dialing)
DND (Do Not Disturb)
DISA
IVR
Queue
Ring Group
CDR & Basic Reports
Administration & Security
Web-based Management & User Portal
Dashboard
Granular User Role
Extension Bulk Import
Trunk Bulk Import
Extension Group
Built-in SMTP Server
Event Logs
Event Notifications
Network Drive
Backup and Restore
Operation Logs
Secure Communications (SRTP & TLS)
Troubleshooting
Security
• Password Policy Enforcement
• Auto Defense
• Static Defense
• IP Blocklist
• Security Alerts via Email
Unified Communications
Linkus Mobile Client (iOS & Android)
Linkus Desktop Client (Windows & MacOS)
Linkus Web Client
Click to Call Chrome Extension
Linkus Select & Dial with Hotkey
Audio Conferencing
Unified Messaging
Operator Panel
• Unlimited Users
• Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)
• Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)
• Unified Presence
• Control Extension Presence Status
• Switch Business Hours
Enterprise Plan
Ultimate Plan
Business Features
AutoCLIP
BLF Support
Business Hours & Holidays
Call Allow/Block List
Call Recording
Custom Prompts
Distinctive Ringtone
DNIS
Emergency Number
Emergency Notifications
Mobility Extension
Music on Hold
MOH Playlist
Microsoft Teams Integration
PIN List
Remote Extensions
Speed Dial
T.38 Fax
Fax to email
Voicemail
Personal Voicemail Greeting
Voicemail to email
Telephony Features
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Routing
Call Transfer (Attended & Blind)
Call Waiting
Caller ID
CID-based & DID-based Call
Routing
Conference Rooms
Dial by Name
DID (Direct Inward Dialing)
DOD (Direct Outward Dialing)
DND (Do Not Disturb)
DISA
IVR
Queue
Ring Group
CDR & Basic Reports
Administration & Security
Web-based Management & User Portal
Dashboard
Granular User Role
Extension Bulk Import
Trunk Bulk Import
Extension Group
Built-in SMTP Server
Event Logs
Event Notifications
Network Drive
Backup and Restore
Operation Logs
Secure Communications (SRTP & TLS)
Troubleshooting
Security
• Password Policy Enforcement
• Auto Defense
• Static Defense
• IP Blocklist
• Security Alerts via Email
Unified Communications
Linkus Mobile Client (iOS & Android)
Linkus Desktop Client (Windows & MacOS)
Linkus Web Client
Click to Call Chrome Extension
Linkus Select & Dial with Hotkey
Audio Conferencing
Unified Messaging
Operator Panel
• Unlimited Users
• Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)
• Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)
• Unified Presence
• Control Extension Presence Status
• Switch Business Hours
Call Center
Switchboard-type Queue Panel
Real-time Metrics on Wallboard
SLA for Performance Measurement
Insightful Call Center Reports
Remote Access Service
Yeastar Supplied Domain Name
Remote and Secure PBX Web Portal Access
Linkus UC Clients Remote Connection
Consistent In-office UC Experience
Instant Messaging
On-one-one or group chat
Cross-client synchronization
File sharing & image sharing
Business Features
AutoCLIP
BLF Support
Business Hours & Holidays
Call Allow/Block List
Call Recording
Custom Prompts
Distinctive Ringtone
DNIS
Emergency Number
Emergency Notifications
Mobility Extension
Music on Hold
MOH Playlist
Microsoft Teams Integration
PIN List
Remote Extensions
Speed Dial
T.38 Fax
Fax to email
Voicemail
Personal Voicemail Greeting
Voicemail to email
Telephony Features
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Routing
Call Transfer (Attended & Blind)
Call Waiting
Caller ID
CID-based & DID-based Call
Routing
Conference Rooms
Dial by Name
DID (Direct Inward Dialing)
DOD (Direct Outward Dialing)
DND (Do Not Disturb)
DISA
IVR
Queue
Ring Group
CDR & Basic Reports
Administration & Security
Web-based Management & User Portal
Dashboard
Granular User Role
Extension Bulk Import
Trunk Bulk Import
Extension Group
Built-in SMTP Server
Event Logs
Event Notifications
Network Drive
Backup and Restore
Operation Logs
Secure Communications (SRTP & TLS)
Troubleshooting
Security
• Password Policy Enforcement
• Auto Defense
• Static Defense
• IP Blocklist
• Security Alerts via Email
Unified Communications
Linkus Mobile Client (iOS & Android)
Linkus Desktop Client (Windows & MacOS)
Linkus Web Client
Click to Call Chrome Extension
Linkus Select & Dial with Hotkey
Audio Conferencing
Unified Messaging
Operator Panel
• Unlimited Users
• Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)
• Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)
• Unified Presence
• Control Extension Presence Status
• Switch Business Hours
Call Center
Switchboard-type Queue Panel
Real-time Metrics on Wallboard
SLA for Performance Measurement
Insightful Call Center Reports
Remote Access Service
Yeastar Supplied Domain Name
Remote and Secure PBX Web Portal Access
Linkus UC Clients Remote Connection
Consistent In-office UC Experience
Instant Messaging
On-one-one or group chat
Cross-client synchronization
File sharing & image sharing
Video Conferencing
Bulk Email & Instant Link Invitation
HD Audio and Video
Screen Sharing
In-meeting Team Chat
Web Video Call
Integrated 1:1 Video on Web Client
Seamless Video/Audio Call Switch
HD Audio and Video
Shrinkable Call Window
What to Expect
in the Coming Months
We have been planning a series of amazing features to the P-Series which will make it a more versatile “PBX-Plus-More” system for SMEs.
