Menu Close
White
Screen Shot 2563-10-28 at 2.19.06 PM
White

A Complete PBX System,
Plus More Possibilities

Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.

• Attractive price/performance ratio
• An easy approach to fill the UC gap
• Experience built for everyone Embrace boundless communications

Linkus UC Clients: Any Device, Anywhere

 

Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.

product-interface-img-1-1

• All office extension features
• One number reach on any device
• See the status of your colleagues
• Play voicemails directly
• Click to call from web pages and CRMs
• Level up experience with Linkus Cloud Service

Operator Panel: for More
Effective Call Handling

The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.

operator-panel-img
catering-to-sme-img

Catering to SME Service Center

Economical Call Center Solution

Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.

acd-icon

 

Automatic Call Distribution (ACD)

Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.

ivr-icon

 

Interactive Voice Response (IVR)

Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.

call-recoding-icon

 

Call Recording

Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.

queue-panel-icon

 

Queue Panel

View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.

wallboard-icon

 

Wallboard & SLA

For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.

analytics-icon

 

Analytics & Reporting

Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improvement.

Intelligent Design for
Unparalleled User & Management Experience

B01
B02
B03
B04
B05
B06

The Full Feature List:
From the Must-Haves to the Nice-to-Haves

 

With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows. The Basic Plan is included in the appliance while the Enterprise Plan requires additional subscriptions.

Basic Plan 

Business Features

AutoCLIP

BLF Support

Business Hours & Holidays

Call Allow/Block List

Call Recording

Custom Prompts

Distinctive Ringtone

DNIS

Emergency Number

Emergency Notifications

Mobility Extension

Music on Hold

MOH Playlist

Microsoft Teams Integration

PIN List

Remote Extensions

Speed Dial

T.38 Fax

Fax to email

Voicemail

Personal Voicemail Greeting

Voicemail to email

Telephony Features

Call Forwarding

Call Monitoring (Listen/Whisper/Barge-in)

Call Parking

Call Pickup

Call Routing

Call Transfer (Attended & Blind)

Call Waiting

Caller ID

CID-based & DID-based Call

Routing

Conference Rooms

Dial by Name

DID (Direct Inward Dialing)

DOD (Direct Outward Dialing)

DND (Do Not Disturb)

DISA

IVR

Queue

Ring Group

CDR & Basic Reports

Administration & Security

Web-based Management & User Portal

Dashboard

Granular User Role

Extension Bulk Import

Trunk Bulk Import

Extension Group

Built-in SMTP Server

Event Logs

Event Notifications

Network Drive

Backup and Restore

Operation Logs

Secure Communications (SRTP & TLS)

Troubleshooting

Security

• Password Policy Enforcement

• Auto Defense

• Static Defense

• IP Blocklist

• Security Alerts via Email

Unified Communications

Linkus Mobile Client (iOS & Android)

Linkus Desktop Client (Windows & MacOS)

Linkus Web Client

Click to Call Chrome Extension

Linkus Select & Dial with Hotkey

Audio Conferencing

Unified Messaging

Operator Panel

• Unlimited Users

• Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)

• Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)

• Unified Presence

• Control Extension Presence Status

• Switch Business Hours

 Enterprise Plan

Business Features

AutoCLIP

BLF Support

Business Hours & Holidays

Call Allow/Block List

Call Recording

Custom Prompts

Distinctive Ringtone

DNIS

Emergency Number

Emergency Notifications

Mobility Extension

Music on Hold

MOH Playlist

Microsoft Teams Integration

PIN List

Remote Extensions

Speed Dial

T.38 Fax

Fax to email

Voicemail

Personal Voicemail Greeting

Voicemail to email

Telephony Features

Call Forwarding

Call Monitoring (Listen/Whisper/Barge-in)

Call Parking

Call Pickup

Call Routing

Call Transfer (Attended & Blind)

Call Waiting

Caller ID

CID-based & DID-based Call

Routing

Conference Rooms

Dial by Name

DID (Direct Inward Dialing)

DOD (Direct Outward Dialing)

DND (Do Not Disturb)

DISA

IVR

Queue

Ring Group

CDR & Basic Reports

Administration & Security

Web-based Management & User Portal

Dashboard

Granular User Role

Extension Bulk Import

Trunk Bulk Import

Extension Group

Built-in SMTP Server

Event Logs

Event Notifications

Network Drive

Backup and Restore

Operation Logs

Secure Communications (SRTP & TLS)

Troubleshooting

Security

• Password Policy Enforcement

• Auto Defense

• Static Defense

• IP Blocklist

• Security Alerts via Email

Unified Communications

Linkus Mobile Client (iOS & Android)

Linkus Desktop Client (Windows & MacOS)

Linkus Web Client

Click to Call Chrome Extension

Linkus Select & Dial with Hotkey

Audio Conferencing

Unified Messaging

Operator Panel

• Unlimited Users

• Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)

• Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)

• Unified Presence

• Control Extension Presence Status

• Switch Business Hours

Call Center

Switchboard-type Queue Panel

Real-time Metrics on Wallboard

SLA for Performance Measurement

Insightful Call Center Reports

Linkus Cloud Service

Must-have for Remote Working

Private and Secure Tunnel

Effortless Linkus Server Setup

Better Linkus Call Quality

What to Expect
in the Coming Months

We have been planning a series of amazing features to the P-Series which will make it a more versatile “PBX-Plus-More” system for SMEs.

AllSBox01
AllSBox05
AllSBox02
AllSBox06
AllSBox03
AllSBox07
AllSBox04